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Booking Engine API Docs

Creating a booking yourself

This article shows you how to enter a booking by hand — for a walk-in guest at your front desk, or a booking taken over the phone or WhatsApp.

Make the booking

Section titled “Make the booking”
  1. Open the New booking form in the dashboard.
  2. Choose the room, the rate plan (if the room needs one), and the dates.
  3. Read the price before you go any further — see below.
  4. Fill in the guest’s details.
  5. Choose how payment is handled (see below).
  6. Confirm.

📸 Screenshot to add: the New booking form with the price shown

The form checks that the room is actually free for those dates. It will not let you double-book — if the room is already taken, it will tell you instead of creating the booking. That protection is always on.

See the price before you confirm

Section titled “See the price before you confirm”

As soon as you have picked a room, dates, and party size, the form shows the price for that exact stay — a per-night breakdown and a total. Read this number back to the guest before you click Create booking, especially if you took the booking over the phone or WhatsApp.

The price can take a moment to load after you change a field. If it cannot be priced (for example, the dates are no longer available), the form tells you and lets you try again — it never guesses or shows a stale number.

Payment: what works today

Section titled “Payment: what works today”

“Mark as paid offline” — this is the option to use today. It means: you collect the payment your own way — cash at the desk, a bank transfer, however you normally do it — and the dashboard creates a confirmed booking immediately. The system does not touch the money; it trusts that you collected it.

How to know it worked

Section titled “How to know it worked”

The booking appears in your Reservations list with status confirmed, and the dates show as taken on the Calendar.

Next steps

Section titled “Next steps”