Welcome — your booking dashboard

This guide is for the people who run a space business day to day: the front-desk person, the manager, the owner. Your spaces can be meeting rooms, desks, studios, event spaces, or services that people book by the hour. You do not need to be technical. If you can use a website and copy-paste, you can do everything in this guide.

Your dashboard is the website where you manage your spaces, prices, opening hours, and bookings. Your operator contact — the company that set this up for you — gave you the web address and your account. Everything you change in the dashboard goes live for your customers right away.

Start each day on the Home screen. It shows what starts soon, what is in use now, what ends today, and any bookings that came in since yesterday. It also shows payments that need your attention.

Hotel, villa, or apartment workspace?

Your dashboard uses different words. Spaces are called Rooms. People who book are called Guests. Home shows Arrivals today, Departures today, and In-house now. You also have a Channels screen. Each article below says where your screen is different.

The menu

The menu on the side of the dashboard has these items:

• Home — what is happening today.
• Schedule — your spaces and bookings by hour, day, week, or month.
• Spaces — your spaces, their opening hours, and their prices.
• Bookings — every booking. Open one to change it.
• Payments — every payment. Refund from here.
• Add to your website — the booking widget and your API keys.
• Settings — your business details, staff, and the audit log. In a space workspace it also has the business opening hours.
• Channels — hotel workspaces only. It does not show in a space workspace.

What you can do

• See what starts soon, what is in use, and what ends today, all in one place
• Add a space and set its opening hours and price per hour
• See your bookings hour by hour on the Schedule
• Enter a walk-in or phone booking yourself
• Check people in and out, cancel a booking, or mark a no-show
• Refund a customer’s payment when a paid booking is cancelled or changed
• Put a live booking box, or a look-only availability calendar, on your own website

The articles

Read them in any order. Each one is short.

1. Signing in — how to log in with your email, how to choose a workspace, and what to do if you forget your password.
2. Home and Schedule — your daily home base, and your bookings hour by hour.
3. Your spaces, hours, and prices — the Spaces screen: add a space, set opening hours and prices.
4. Managing bookings — find a booking, check people in and out, cancel, or mark a no-show.
5. Creating a booking yourself — enter a walk-in or phone booking by hand.
6. Refunding a payment — send money back to a customer from the Payments screen.
7. Channel conflicts — hotel workspaces only: what to do when the same room gets booked twice.
8. Add the booking widget to your website — show live availability on your own site with one copy-paste.

One friendly rule

If something in the dashboard does not look the way this guide describes, do not guess. Ask your operator contact. They can see your account and help quickly.