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Booking Engine API Docs

Welcome — your booking dashboard

This guide is for the people who run a hotel, villa, or apartment day to day: the receptionist, the manager, the owner. You do not need to be technical. If you can use a website and copy-paste, you can do everything in this guide.

Your dashboard is the website where you manage your rooms, prices, and bookings. Your operator contact — the company that set this up for you — gave you the web address and your account. Everything you change in the dashboard goes live for your guests right away.

Start each day on the Today screen — it is your home base. It shows who is arriving, who is leaving, who is in-house right now, any bookings that came in overnight, and warns you right away if there is a double-booking to fix.

What you can do

Section titled “What you can do”
  • See who is arriving, departing, and staying today, all in one place
  • Change your prices for any dates
  • Check guests in and out
  • Enter a walk-in or phone booking yourself
  • Refund a guest’s payment when a paid booking is cancelled or changed
  • Fix a double-booking from an outside site like Airbnb
  • Put a live booking box, or a look-only availability calendar, on your own website

The articles

Section titled “The articles”

Read them in any order. Each one is short.

  1. Signing in — how to log in, and what to do if you forget your password.
  2. The Calendar and Today screens — your daily home base, and your availability at a glance.
  3. Your rooms and prices — the Inventory screen: prices, minimum stays, and blocking dates.
  4. Managing bookings — find a booking, check guests in and out, cancel, or mark a no-show.
  5. Creating a booking yourself — enter a walk-in or phone booking by hand.
  6. Refunding a payment — send money back to a guest from the Payments screen.
  7. Channel conflicts — what to do when the same room gets booked twice.
  8. Add the booking widget to your website — show live availability on your own site with one copy-paste.