Welcome — your booking dashboard
This guide is for the people who run a hotel, villa, or apartment day to day: the receptionist, the manager, the owner. You do not need to be technical. If you can use a website and copy-paste, you can do everything in this guide.
Your dashboard is the website where you manage your rooms, prices, and bookings. Your operator contact — the company that set this up for you — gave you the web address and your account. Everything you change in the dashboard goes live for your guests right away.
What you can do
Section titled “What you can do”- See who is arriving and leaving today
- Change your prices for any dates
- Check guests in and out
- Enter a walk-in or phone booking yourself
- Fix a double-booking from an outside site like Airbnb
- Put a live availability box on your own website
The articles
Section titled “The articles”Read them in any order. Each one is short.
- Signing in — how to log in, and what to do if you forget your password.
- Your rooms and prices — the Inventory screen: prices, minimum stays, and blocking dates.
- The Calendar and Today screens — see your availability at a glance.
- Managing bookings — find a booking, check guests in and out, cancel, or mark a no-show.
- Creating a booking yourself — enter a walk-in or phone booking by hand.
- Channel conflicts — what to do when the same room gets booked twice.
- Add the booking widget to your website — show live availability on your own site with one copy-paste.
One friendly rule
Section titled “One friendly rule”If something in the dashboard does not look the way this guide describes, do not guess. Ask your operator contact. They can see your account and help quickly.