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Booking Engine API Docs

How your account gets set up

There is no sign-up page for this product. You don’t create your own account, and you don’t set your own password on day one — we set your account up for you, by hand.

What happens

Section titled “What happens”
  1. You tell us you want to start (through your usual contact with us — email, WhatsApp, a call).
  2. We create your account on our system: your business name, your country, your currency, and your time zone. We also give you a short workspace name, for example demo.
  3. We send you a one-time link to set your own password.
  1. To sign in, you type your email and your password. You do not need your workspace name. If your email is in more than one workspace, the dashboard asks you to choose one. See Signing in.
  2. Once you’re signed in, an account admin can issue their own API keys from the dashboard’s Add to your website screen, if your website or booking widget needs them — see Getting your API keys.
  3. If guests will pay by card, we connect your Stripe account for you. Until we do, guests cannot pay by card.

Why it works this way

Section titled “Why it works this way”

Setting your account up by hand, instead of a public sign-up form, means a real person checks your details before anything goes live, and there’s no public page for someone else to try to sign up on your behalf. It also means this process isn’t instant — expect it to take a working day or two, not seconds.

What you’ll need to give us

Section titled “What you’ll need to give us”
  • Your business name, country, and the currency you charge guests in.
  • The time zone your property operates in (this controls what “today” means on your calendar and rates). It is also the time zone of your meeting rooms and other spaces, unless you set a different one for a space.
  • An email address for your first staff login.

If something looks wrong

Section titled “If something looks wrong”

If your business name, currency, time zone, or contact email are wrong, an account admin can change them on the Settings screen. If your workspace name or country is wrong, tell us. You cannot change those yourself.

Next steps

Section titled “Next steps”